Responsible Gaming at 1meter — Play Safe and Stay Well
1meter believes that good entertainment should be safe, controlled, and not disrupt the balance of your life. This page provides guidance and tools to ensure your gaming experience always stays enjoyable — not overwhelming.
FAQ1meter's Commitment to Healthy Gaming
For 1meter, responsible gaming is not just a slogan — it is a core value of our platform. We understand that online entertainment, including Sports Betting and casino games, carries real risks if not managed properly. That is why we are committed to providing an environment that helps users make informed, controlled decisions.
The 1meter platform is designed to give users full control over their gaming activity. We offer a range of tools that let you set limits, take breaks, or request self-exclusion whenever needed. We also encourage all users to always prioritise their mental and financial wellbeing above all else.
It’s important to remember that gaming is purely for entertainment. It’s not a way to earn steady income, fix financial problems, or relieve emotional stress. If you find that gaming is starting to disrupt your daily life, it’s time to pause and seek help.
Recognise the Signs of At-Risk Behaviour
One of the most important steps in responsible gaming is recognising early on when your playing habits start to shift into something concerning. Here are some warning signs to watch out for:
- Feeling stressed, anxious, or irritable when not playing.
- Borrowing money or selling belongings to keep playing.
- Unable to stop playing despite having the intention to quit.
- Neglecting family, work, or social responsibilities due to time spent gaming.
- Lying to family members or friends about gaming activity and the amount of money spent.
- Continuing to play in an attempt to "win back" money that has already been lost.
- Using gaming as an escape from personal or emotional problems.
If you recognise two or more of these signs in yourself or someone close to you, please take action immediately. Help is available, and you do not have to face this alone.
How to Set Smart Time Limits and Budgets
Decide how long you will play before starting a session. Set a reminder or timer on your device. When the time limit is reached, end the session — no exceptions, even if you are winning. Time discipline is the foundation of healthy gaming.
Before you start playing, decide on the maximum amount you’re willing to spend per day or per month—and stick to it without exception. Only use surplus funds that won’t affect essential expenses like rent, food, or bills.
Decide upfront how much you are comfortable losing. Once that limit is reached, stop playing for the day. Never try to "win back" your losses — this is one of the most dangerous traps in gaming.
Plan specific days in the week that are completely free from any gaming activity. These breaks help you maintain a healthy perspective and ensure gaming does not become an uncontrolled habit.
Available Self-Control Tools
1meter offers several self-control options to help users better manage their gaming activity. These can be requested through our support team:
Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account. These limits prevent you from depositing more than the set amount within the chosen timeframe. This is one of the most effective ways to manage your spending on the 1meter platform.
Breaks and Cooling-Off Periods
If you feel you need a short break from gaming, you can request a cooling-off period. During this time, your account will be temporarily restricted from all gaming activity. The duration can be set anywhere from a few days to a few weeks, based on your needs.
Self-Exclusion
For users who feel they need a longer break or are facing serious issues related to gaming, self-exclusion can be requested. With self-exclusion, your account will be suspended — either temporarily or permanently, based on your preference — and you will not be able to access the 1meter platform for the specified period. This is a step we fully support, and we will not place any obstacles in the way of users who choose this path.
To access any of the self-control tools above, contact our support team at: support at 1meter.co
Minor Protection
The 1meter platform is intended for adult users aged 18 and above only. We take seriously our responsibility to prevent access by minors and have implemented several protective measures:
- The registration process requires age verification through valid identity information.
- Users suspected of being underage during the KYC process will be denied access.
- We encourage parents and guardians to use parental control software on devices shared with children.
- Any reports of an account being used by a minor will be investigated promptly, and the account in question will be closed.
If you know or suspect someone under 18 is using the 1meter platform, please contact our support team immediately.
Life Balance and Professional Support
Healthy gaming is balanced gaming — it occupies a small part of your life, rather than dominating your time, money, or thoughts. We encourage all 1meter users to maintain a healthy balance between online entertainment and other aspects of life, such as family time, sports, hobbies, and work.
If you or someone you know needs professional help with gambling issues, don’t hesitate to reach out. Counselling experts and support services are available throughout Malaysia and can provide the right assistance. Contact Talian Kasih 15999 or the National Anti-Drugs Agency (AADK) for more information about counselling services.
Remember: asking for help is a sign of strength, not weakness. At 1meter, we fully support users who choose to prioritize their health.