1meter Privacy Policy — Malaysian User Data Protection
Your privacy is our priority. This document clearly explains how 1meter collects, uses, stores, and protects the personal data of users on our platform, which operates for the Malaysian market.
Information We Collect From You
When you register for or use the 1meter platform, we may collect various types of information to ensure our services run smoothly and securely. The main categories of information we collect are as follows:
Account & Identity Information
This includes your full name, email address, phone number, date of birth, and identity verification details required during registration or the KYC process. This information is needed to verify your identity and ensure account security.
Device & Browser Information
While you use the platform, our systems automatically collect technical information such as device type, operating system, browser type, IP address, and language settings. This information is used to optimise the user experience and detect unusual activity.
Payment Information
To process deposits and withdrawals in MYR, we collect information related to the payment method you use, including account name and transaction details. We do not store full credit card numbers or bank account passwords — all sensitive payment information is handled through secure third-party payment providers.
Usage Data & Activity History
We record your platform activity, including logins, games played, bets placed, and transaction history. This data is used to deliver our services, resolve disputes, and ensure compliance with applicable regulations.
How Your Information Is Used
1meter uses the information collected for the following legitimate and transparent purposes:
- Account Management: To securely create, verify, and maintain your user account.
- Transaction Processing: To process deposits, withdrawals, and all financial transactions in MYR accurately and securely.
- Platform Security: To detect and prevent fraud, misuse, or any suspicious activity on the 1meter platform.
- Service Improvement: To understand usage patterns and improve the platform's functionality and overall user experience.
- Service Communications: To send important notices related to your account, policy updates, or relevant security information.
- Legal Compliance: To fulfil legal and regulatory obligations related to the platform's operations in Malaysia.
We do not use your personal data for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The 1meter platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication and session security. Without these cookies, the platform cannot function properly.
- Performance Cookies: Collects information on how users interact with the platform, helping us identify the most visited pages and improve overall performance.
- Preference Cookies: Allows the platform to remember your preferences — such as language settings or display options — to give you a more personalised experience.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser settings or contact the 1meter support team.
Data Security & Third-Party Sharing
Security Measures We Take
1meter implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption for all data transmissions between your device and our servers, strict access controls on internal systems, and continuous monitoring to detect any suspicious activity.
While we take all reasonable steps to protect your data, no security system is entirely foolproof. We encourage users to play their part in keeping their accounts secure by using strong passwords and not sharing login credentials.
When We Share Information
1meter does not sell, rent, or trade users' personal data to third parties for commercial purposes. However, we may share information in the following limited circumstances:
- Service Providers: With payment providers and technical service partners that process MYR transactions on our behalf, under strict confidentiality agreements.
- Legal Requirements: Where required by Malaysian law or a valid court order, we will disclose the necessary information to the relevant authorities.
- Protection of Interests: Where necessary to prevent fraud, protect the security of the platform, or defend our legal rights.
Your Rights as a Platform User
As a 1meter platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. This request can be made through 1meter customer support.
If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact our support team.
In certain circumstances, you have the right to request the deletion of your personal data. This is subject to our legal obligations to retain certain records.
You have the right to object to the processing of your data for certain purposes. Contact us to discuss the options available to you.
To exercise any of the rights above, please contact the 1meter support team by email at: support at 1meter.co. We will process your request within a reasonable timeframe.
Policy Updates & How to Contact Us
1meter reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service expansions. When material changes are made, we will notify users via an on-platform notice or through their registered email address.
It is your responsibility to check this page periodically. Continued use of the 1meter platform after any policy changes are published will be considered acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding your data privacy on the 1meter platform, we encourage you to reach out to us directly:
- Email: support at 1meter.co
- Help Page: FAQ
This Privacy Policy is effective as of 1 January 2026.
Questions About Your Data?
The 1meter team is here to help with any privacy or data security enquiries. Visit our FAQ page or log in to reach our support team directly.